Get connected
The connector works with any MCP-enabled AI assistant. The server URL is the same everywhere: https://mcp.kauneonga.com/api/v2/mcp
Connect in Claude
- Open Settings → Connectors in Claude (web or desktop) and choose Add custom connector.
- Paste the server URL:
https://mcp.kauneonga.com/api/v2/mcp - Click Connect, then enter the web address you use to sign in to your answering service (for example
yourcompany.kauneonga.com). - Sign in on your provider's own site and approve access. Claude can then use the tools below on your behalf.
Connect in ChatGPT
- Open Settings → Connectors in ChatGPT and choose Add custom connector (MCP server).
- Paste the same server URL:
https://mcp.kauneonga.com/api/v2/mcp - Click Connect, then enter the web address you use to sign in to your answering service (for example
yourcompany.kauneonga.com). - Sign in on your provider's own site and approve access. ChatGPT can then use the tools below on your behalf.
Any MCP client that supports OAuth and streamable HTTP can connect with the same URL.
Available tools
Tools are scoped to your account and mirror what you can already do in your customer portal:
- Messages — read your message history and send new messages read & write
- To-dos — list and manage follow-up items read & write
- Events — view and manage calendar events read & write
- Calendar contacts — view and manage on-call contacts read & write
- Call recordings — list call recordings read-only
- Agent scripts — view and manage answering scripts read & write
- Escalation levels — view and manage escalation rules read & write
- Delivery methods — view and manage message delivery settings read & write
- AI receptionists — view, draft, edit and publish AI voice assistants (publishing requires your approval) read & write
- Appointments — view availability, book, reschedule and cancel appointments read & write
- Appointment types — view available appointment types read-only
- Accounts — create accounts (operators and admins only) admin
- Call diagnostics — view call debug timelines (role-gated) admin
Every tool carries MCP safety annotations (read-only / destructive hints). Billing and payment endpoints are not exposed.
Authentication & security
- OAuth 2.0 with PKCE. You sign in on your own brand’s website — your password is never entered into, or seen by, this gateway or your AI assistant.
- Scoped access. The connector can only call the API scopes listed above.
- Short-lived tokens. Gateway access tokens expire after 8 hours and refresh automatically.
- Revocable. Remove the connector in your AI assistant’s settings, or revoke the authorized application from your account portal, at any time.
Troubleshooting
- “Session expired — restart the connection.” The sign-in window (10 minutes) lapsed. Start the connection again from your AI assistant.
- “… isn’t a recognized domain.” Enter the exact web address you use to sign in (e.g.
yourcompany.kauneonga.com) — nohttps://, no trailing path. If you’re unsure, contact your answering service provider. - Tools suddenly return “unauthorized”. The gateway refreshes your session automatically; if the error persists, disconnect and reconnect the connector.
- Connection fails immediately. Confirm the server URL is exactly
https://mcp.kauneonga.com/api/v2/mcp.